课程代码:020142A Course Code:020142A
课程名称:饭店管理(双语) Course Name:Hotel Management
学时: 32 Periods:32
学分: 2 Credits:2
考核方式:考试 Assessment:Evaluation
先修课程:旅游学、管理学 Preparatory Courses:Tourism Study, Management
从旅游业和饭店业的角度出发,结合经典案例,介绍饭店的基本概念、世界一流的饭店管理集团产生背景、发展趋势,现代饭店管理的基本原理及其客房、餐饮、服务等业务流程。通过本课程的学习,使学生全面了解饭店管理学科发展的基本规律,系统地掌握现代饭店管理的理论和方法,认识它们在实际工作中应用的成果,培养学生具有较高的从事饭店管理的职业素养和专业实务技能,使学生毕业后能迅速适应饭店业和旅游业的实际工作。本课程也为学生继续学习和从事其它现代服务业管理工作奠定了良好的基础。
From the perspective of tourism industry and hotel business and through studying classical hotel management cases, the course, Hotel Management, gives an explicit introduction to hotel organizational structure, the background under which hotel management group corporations came into being, and the trend of its business development. The discipline also studies the basic principles of modern hotel management, housekeeping management, food and beverage management and other service procedures. When completing the course, students will have a comprehensive understanding of the essential regularities of the science of hotel management, grasping systematically the theory and methodology of modern hotel management, perceiving the achievements of applying the theories to business practices and acquiring necessary skills of hotel management. The purpose is to get the students better prepared for their future professional career. It well prepares students for their further study and helps them become more adaptable to the managerial work in modern service industry.