课程名称：饭店管理                                        Course Name：Hotel Management

考核方式：考查                                                Assessment：Evaluation

先修课程：旅游学、管理学                            Preparatory Courses：Tourism Study, Management                      

   从旅游业和饭店业的角度出发，结合香格里拉、四季、利兹·卡尔顿等经典案例，介绍世界一流的饭店管理集团产生背景、发展趋势，现代饭店管理的基本原理及其客房、餐饮、服务等业务流程。通过本课程的学习，使学生全面了解星级饭店、经济型饭店、青年旅舍、精品饭店等饭店业态的特点，系统地掌握现代饭店管理的理论和方法，培养学生具有较高的从事饭店管理的职业素养和专业实务技能，使学生毕业后能迅速适应饭店业和旅游业的实际工作。本课程也为学生继续学习和从事其它现代服务业管理工作奠定了良好的基础。

Taking tourism industry and hospitality industry as the business background, using the Shangri-La, four seasons, Ritz Carlton and other hotel management cases, the course, Hotel Management, gives a brief introduction to hotel organizational structure, the background under which hotel management group corporations came into being, and the trend of its business development. The discipline also studies the basic principles of modern hotel management, housekeeping management, food and beverage management and other service procedures. Meanwhile, when completing the course, students will become capable of understanding the essential distinguishing feature of star-rating hotel, economy hotels, youth hostels and Boutique hotel, grasping systematically the theory and methodology of modern hotel management, perceiving the achievements of applying the theories to business practices and acquiring necessary skills of hotel management. The purpose is to get the students better prepared for their future professional career. It well prepares students for their further study and helps them become more adaptable to the managerial work in modern service industry.